Presented by Christy Jones

The Bankruptcy class will give you a broad overview of the differences between Chapter 13 and Chapter 7 cases, what circumstances lead our members to file bankruptcy, and ways in which credit union staff can avoid unnecessary losses. This class heavily focuses on some of the common forms and how to fill them out. We will practice filling out Proofs of Claims that are necessary in Chapter 13s, and how to preserve the credit union’s right to exercise cross-collateralization. Attendees will receive multiple timelines and sample Chapter 13 and Chapter 7 cases, from the filing of the petition to the dismissal or discharge of each case. Bankruptcy topics discussed during the introductory track include:

  • Differences Between Chapter 13 and Chapter 7
  • Automatic Stay
  • Reaffirmation Agreements
  • Cram Down Rule on Autos – Caselaw Interpretation on the 910-Day Rule
  • Proofs of Claims
  • Stripping / Cram Down of Mortgage Liens
  • Loss Mitigation Efforts – Putting it All Together
  • The Effect of the Pandemic on Bankruptcy


Presented by Christy Jones

Explore all the hallmarks of successful collection efforts, including how procedures must conform to regulations to ensure proper notice and completion of collection forms. Collections and foreclosure topics discussed during the introductory track include:

  • Collections Procedures – identifying the hallmarks of necessary and successful procedures
  • Collections Calls
  • Collections Letters
  • Repossession Form Letters
  • Servicemembers’ Civil Relief Act
  • The Fair Debt Collections Practices Act requirements on third-party vendors
  • The CFPB Enforcement for Improper Debt Collection Practices – lessons learned from case
  • Current trends in collections