Expand Expo Speaker Series
Join us for impactful learning and development opportunities, designed specifically for and by credit union professionals – The Expand Expo Speaker Series!
About Expand Expo
Expand Expo was created in 2018 to provide credit union professionals with a training and development experience on topics that directly increase performance and contribute to the success of their organization. This year, we are focusing on what makes our conference unique and creates a lasting impression – full-day workshops facilitated by expert speakers on topics designed to enhance performance and positively impact your credit union’s bottom line!
Each workshop is just $249 per attendee. You do not need to commit to attending more than one date. Workshops will be held at 330 Pine Street, Williamsport, PA, 17701. Each class will begin at 9:00am and conclude at 3:30pm. Lunch will be provided.
Lodging
For those traveling, discounted rooms are available at the Williamsport Holiday Inn. The hotel is located three blocks from the training location. Contact the Holiday Inn at 570-327-8231 and mention Horizon Federal Credit Union for the special rate.
Upcoming Sessions
Getting Strategic with Lending
Recent rate reductions position your credit union for great lending opportunities in 2026. It is the best time to get strategic with lending, to capitalize on those opportunities to help your members and out your credit union in a position to grow!
Join us for this informational and engaging session to explore creative and innovative lending and marketing strategies to help you catapult loan growth, profitability, and member loyalty. Topics include:
- Determine what you can do to become more relevant in today's environment.
- Discover how to attract more Millennials and Gen Zs - the next generation of revenue.
- Discover creative lending and marketing strategies to attract more members and loans.
- Identify risk-based lending management strategies to increase profitability and minimize delinquencies and loan loss.
- And much more!
Sponsored by:
Event Dates
9:30 AM - 3:30 PM
Horizon Federal Credit Union
330 Pine Street
Williamsport, PA
Navigating Leadership in Every Dimension
Topics include:
- Identify your natural leadership style and align it with your values and personality.
- Leverage your power and influence in an ethical manner.
- Navigate organizational politics with integrity.
- Craft personal and team mission statements.
- Utilize values as a compass for decision-making and action.
- Communicate values effectively to inspire and align your team.
- Build dynamic followers who drive team success.
- Ensure everyone is on the same page and working to achieve shared goals.
- Plus more!
Event Dates
9:00am - 3:30pm
Horizon Federal Credit Union - 330 Pine Street, Williamsport
Expectation Station: On the Right Track Every Time
Strong communication is key to solid member relationships and organizational success. Unclear expectations are a major driver of disengagement and underperformance. Setting and communicating clear expectations ensure your team knows what success looks like, how to prioritize, and how their work connects to the bigger picture.
- Learn how to prevent frustration by setting clear expectations from the get-go.
- Communicate timelines and expectations without over promising.
- Deliver tough news with confidence and compassion.
- Develop tools to keep members informed during wait times and delays.
- Discover techniques for service recovery when expectations were not met.
Workshop brochure coming soon.
Event Dates
9:00am - 3:30pm
Horizon Federal Credit Union
330 Pine Street
Williamsport, PA
Leveraging Emotional Intelligence at Work: Creating an Engaged Team and Stronger Culture
Emotional intelligence (EI) has become one of the most critical competencies in today’s workplace. EI impacts how people collaborate, lead, communicate, and navigate change. In this seminar, you will learn the core components of EI, and how to apply them in real-world professional settings. Participants leave with actionable strategies to enhance self-awareness, improve conflict resolution, elevate leadership presence, and foster a more resilient, empathetic, and productive workplace culture.
- Understand Emotional Intelligence, what it is, and the effect it has in the workplace.
- Discover the 15 competencies of EI, and how each impacts work culture.
- Recognize your emotional triggers.
- Learn how to manage your reactions under pressure, and strengthen relationships.
- Realize how strengths in some areas can become a weakness for some leaders.
- Develop your EI in different areas with practical application.
Sponsored by:
Event Dates
9:00am - 3:30pm
Horizon Federal Credit Union - 330 Pine Street, Williamsport
Sponsors
Event Sponsors
