Collections and Compliance Classes

Matt Urban


Presented by Matt Urban
Monday & Tuesday

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Collections used to be straightforward. Today, a complex maze of collection regulations and requirements may make you feel you need an advanced degree to sort out what you can and cannot do when contacting the member. Fortunately it does not have to be complicated. Please join us for this workshop as we will discuss:

  • The ABCs of Collections
  • A Credit Union's guide to BSA (earn your BSA certification for 2020!)
  • Understanding the Fair Credit Reporting Act and your obligations to accurately report member disputes
  • The Service-member's Civil Relief Act and repossessions and judgments
  • Bankruptcy and Foreclosure 101
  • Collections and Compliance letters, calls, texts, and e-mails
  • How to handle member cease and desist requests
Allen Leslie

Lending Compliance

Presented by Allen Leslie, Director in the Financial Institutions for CliftonLarsonAllen

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Compliance can be a complicated and confusing area for credit unions. Compliance requirements come from a variety of sources including Regulations, Letters to Credit Unions, Staff Commentary, Implementation Guides, etc. Successful compliance programs are administered by credit union staff who understand the regulatory requirements and best practices to address those requirements. Join us for this workshop to help make sense of these federal consumer protection compliance requirements.

Topics covered include:

  • Consumer lending regulatory requirements and best practices
  • Adverse Actions: regulation B and the FCRA
  • BSA: Hot topics and common errors
  • Lending to military members - MLA and SCRA
  • Marketing loan products
Allen Leslie

Real Estate Compliance

Presented by Allen Leslie, Director in the Financial Institutions for CliftonLarsonAllen

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This workshop focuses on compliance regulations and concerns specific to real estate lending. Participants are not required to attend the Wednesday Compliance workshop if they are solely interested in Real Estate Compliance.

Topics covered include:

  • Regulation Z: Real Estate Lending Origination (TRID focus)
  • Home Mortgage Disclosure Act: Common mistakes and best practices
  • Flood rules
  • Fair Lending Basics, including review of the Fair Housing Act
  • Review of new rules, regulations, and examiner focus